Privacy Policy

Last updated: June 15, 2026

1. Information We Collect

We collect information you provide directly to us, such as:

  • Account registration data (name, email, username)
  • Profile information (bio, avatar, country)
  • Payment information (processed securely by Razorpay – we don't store card details)
  • Portfolio holdings and watchlist data you create
  • Communications with us (support tickets)

2. Automatically Collected Data

When you use the Platform, we automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent
  • Referral source

3. How We Use Your Information

We use collected information to:

  • Provide and improve the Platform services
  • Process payments and send invoices
  • Send service notifications and updates
  • Prevent fraud and ensure security
  • Comply with legal obligations
  • Send marketing communications (with your consent)

4. Data Sharing

We do not sell your personal data. We may share information with:

  • Service providers (payment processors, email services, cloud hosting)
  • Legal authorities when required by law
  • Business successors in case of merger or acquisition

5. Cookies

We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage. You can control cookies through your browser settings.

6. Data Security

We implement industry-standard security measures including SSL encryption, hashed passwords, and secure session management. However, no system is completely secure and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your account and data
  • Opt out of marketing communications
  • Data portability where technically feasible

8. Data Retention

We retain personal data for as long as your account is active or as needed to provide services. Upon account deletion, data is removed within 30 days, except where retention is required by law.

9. Contact Us

For privacy-related questions or data requests: privacy@cryptosignalpro.com